2025 AI Conference Collaboration Platform Market Analysis
Table of Contents
2025 AI Conference Collaboration Platform Market Analysis
I. The Evolution of Meeting Intelligence: From Transcripts to Agent AI
Introduction: The Strategic Imperative of Meeting Intelligence
In the contemporary business environment, meetings are no longer merely operational activities but a treasure trove of critical corporate intelligence. Every strategic discussion, sales negotiation, and product development meeting contains data that shapes an organization’s future. Therefore, the choice of tools to capture, analyze, and activate this data has evolved from a personal productivity issue to a major strategic decision impacting productivity, information security, and competitive advantage. By 2025, a truly future-ready meeting intelligence platform must excel in five core pillars: transcript accuracy, AI-driven intelligent insights, enterprise-grade security, workflow integration, and overall value proposition¹. This report will conduct an in-depth market analysis based on this framework.
The market value of meeting intelligence tools is no longer limited to saving time on manual note-taking. They are transforming into intelligent hubs that can understand conversational contexts, analyze emotions, recommend follow-up steps, and seamlessly integrate with core enterprise workflows¹. This means that the decision-making process for enterprises to adopt such tools has shifted from individual or departmental levels to high-level evaluations involving the Chief Information Officer (CIO), Chief Information Security Officer (CISO), and legal departments. Evaluation criteria have also expanded from simple feature comparisons to strict scrutiny of data privacy, compliance certifications, and vendor trustworthiness.
Market Trajectory: From Passive Note-Takers to Active Agents
The market development of AI-powered meeting assistance tools is clearly divided into three stages, each representing a leap in technological maturity and value proposition.
Phase 1: Basic Transcription Services
The initial stage of the market primarily addressed the core pain point of converting speech to text. Tools represented by early versions of Otter.ai quickly captured market share with real-time transcription capabilities³. The core value of this phase was to free participants from tedious manual note-taking, with key metrics being transcription accuracy and speed. However, as Automatic Speech Recognition (ASR) technology became widespread, simple transcription functions rapidly commoditized, becoming a basic standard feature in the market rather than a differentiating advantage.
Phase 2: Summary Generation and System Integration
As the market matured, competition shifted to the subsequent processing and application of data. Platforms represented by Fireflies.ai stood out in this phase. They used AI technology to automatically generate meeting summaries, extract key points, and deeply integrate with tools like Customer Relationship Management (CRM) systems and project management software to push meeting data into existing workflows¹. The value proposition of this phase evolved from “recording” to “efficiency,” aiming to break down data silos and automate post-meeting follow-ups, thereby enhancing team execution.
Phase 3: The Leap to Active Agents
The current market is in the third major transformation, with the core shifting from passive assistance to active agency. Traditional collaboration platforms operate under direct human guidance, while Agent AI (Agentic AI) can independently understand multi-step goals and take action without continuous human intervention⁶. SeaMeet.ai is a leader in this trend. It not only provides high-accuracy transcripts and summaries but also uses its core “Agent Copilot Platform” to proactively analyze cross-meeting conversational data, identify potential revenue risks, internal frictions, and strategic opportunities, and push these insights to decision-makers⁸. This marks a leap in the value proposition of meeting tools from “improving efficiency” to “providing strategic insights and risk warnings,” making them indispensable intelligent advisors for corporate decision-makers.
This market evolution reveals a critical shift: basic ASR technology has become a commodity and no longer constitutes a core competitive advantage. The real value lies in the intelligence, security, and automation layers built on top of transcripts. Initially, tools like Otter.ai and Rev gained market share by solving basic transcription problems³. But as ASR models became more accessible and accurate, this core function became a baseline expectation rather than a differentiator. Competitors like Fireflies.ai responded by focusing on the next step—moving transcribed data into other systems (integration) to automate workflows⁵. SeaMeet.ai’s “Agent Copilot Platform” represents the third wave: it not only moves data but analyzes it for higher-level meaning (risks, opportunities) and acts autonomously (e.g., generating executive insight emails)⁸. This means that any tool still competing primarily on transcription accuracy or basic summaries is already behind the market curve. The future of the market lies in active, autonomous intelligence, which underpins SeaMeet.ai’s competitive advantage.
Meanwhile, the procurement decision-making process for AI meeting assistants has undergone a fundamental transformation, evolving from the selection of personal productivity tools to a critical C-level decision involving IT, security, and legal departments. Early adopters used these tools for personal convenience¹². However, as they spread across teams and organizations, these tools became central repositories for sensitive conversations, including strategic meetings, sales negotiations, and HR discussions¹⁴. This centralization of data creates a high-value target for security attacks and significant compliance risks if mismanaged. As a result, evaluation criteria have shifted from “does it save me time?” to “does it meet SOC 2 standards? Will it sign a HIPAA Business Associate Agreement (BAA)? What is its data retention policy? Does it use my data for training?”¹. This shift in priorities has fundamentally changed the market landscape, giving suppliers like SeaMeet.ai—who built their platforms with enterprise-grade security from the start—a significant advantage over those that bolted on security features as an afterthought.
II. In-Depth Analysis of SeaMeet.ai: The Absolute Advantage of Agents
SeaMeet.ai stands out in the 2025 market not only for its solid core technology but also for its forward-looking “Agent Copilot Platform” architecture and deep understanding of enterprise-grade security and global operational needs.
Core Functions and Performance: The Cornerstone of Accuracy
Before exploring its strategic differentiation, it is essential to establish SeaMeet.ai’s excellence in basic functions. All advanced AI features rely on high-accuracy data foundations.
- High-Accuracy Transcription: SeaMeet.ai claims a transcription accuracy of over 95%, which is the critical foundation for all subsequent AI analysis¹¹. Gartner user reviews confirm its strong transcription capabilities, while also objectively noting occasional errors in complex scenarios such as speaker diarization in multi-person conversations—reflecting a common challenge in current technology¹⁹.
- Precise Speaker Identification: The platform is optimized for 2-6 person meeting scenarios, the most common configuration for team meetings. Accurate speaker identification not only improves transcript readability but also provides reliable data for subsequent conversational analysis (e.g., speaking time ratios)¹¹.
- Customizable Summary Templates: This is a key practical feature. Different types of meetings (e.g., sales meetings, technical reviews, daily stand-ups) require different focus areas. SeaMeet.ai allows teams to create custom summary templates for different meeting types, ensuring that AI-generated content can be immediately applied to specific work scenarios rather than being generic¹¹.
- Broad Platform and Channel Support: SeaMeet.ai seamlessly integrates with the two major video conferencing platforms, Google Meet and Microsoft Teams. It also supports uploading audio files and recording in-person meetings, providing comprehensive coverage for modern hybrid work models and ensuring that all forms of conversations can be included in intelligent analysis⁸.
The Differentiation of “Agent Copilot Platform”: From Assistance to Autonomy
This is SeaMeet.ai’s core value proposition and the fundamental difference between it and other tools on the market.
- Terminology Definitions:
- AI Copilot: These tools aim to assist and enhance human users, operating under clear instructions. They are powerful assistants that can provide recommendations and automate repetitive tasks on demand but are always human-led⁶. Microsoft Copilot and Jasper AI are typical examples.
- Agent AI (Agentic AI): This is a more advanced form of AI that can independently understand complex goals, plan multi-step actions, and execute tasks without continuous human supervision. It has the ability to make independent decisions and learn from the environment, demonstrating a higher level of autonomy⁶.
- SeaMeet.ai’s Agent Practice: SeaMeet.ai embodies the concept of Agent AI in the following functions:
- Proactive Insight Generation: The system does not passively wait for user queries. It autonomously and continuously analyzes conversational data across multiple meetings and generates a “Daily Executive Insights” email every day¹¹.
- Strategic Signal Detection: The content of this daily insight report is not a simple meeting summary but high-level business signals refined by AI. It specifically identifies key issues that may affect business operations, including potential revenue risks (e.g., signs of customer dissatisfaction or churn in conversations), internal frictions (e.g., cross-departmental communication barriers or team conflicts), strategic opportunities (e.g., market trends or new customer needs), and critical action items requiring immediate executive attention⁸. This transforms the tool from a mere recorder into a strategic advisor that provides early warnings.
- Seamless Workflow Automation: Through the design of the “email-based Agent Copilot Platform,” SeaMeet.ai pushes these key insights directly into managers’ existing workflows (email), eliminating the need for users to log into another platform to actively search for information, achieving true seamless integration and proactive empowerment⁸.
SeaMeet.ai’s “Agent Copilot Platform” is not just a feature; it is a strategic shift that redefines the product’s return on investment (ROI). Traditional tools measure value by the time saved on note-taking, such as “saving over 20 minutes per meeting on drafting follow-up emails”⁸. This is a linear, efficiency-based value proposition. However, SeaMeet.ai’s Agent Copilot Platform introduces a non-linear, strategic value proposition by identifying “revenue risks,” “internal frictions,” and “strategic signals”⁸. A single successful identification of a revenue risk that could lead to the loss of a major customer may recover losses sufficient to cover the organization’s software costs for years. This is a completely different magnitude of ROI. This shift elevates the procurement decision from an operational expense (a tool for employees) to a strategic investment that directly impacts the company’s bottom line (an intelligent asset for leadership).
Multilingual Processing Capabilities in a Global Context
For multinational enterprises, effective cross-language communication is the cornerstone of success. SeaMeet.ai has demonstrated excellent capabilities in this area.
- Broad Language Support: SeaMeet.ai supports multiple languages critical to global business, including English, Spanish, French, German, Japanese, and Korean. It has also specially enhanced support for Mandarin (Putonghua) and Cantonese (Traditional and Simplified Chinese), which are vital to the Greater China market²¹.
- Real-World Validation: The GlobalSync IO Case Study
This public case study provides strong evidence of SeaMeet.ai’s multilingual capabilities²⁷.- Solving Practical Pain Points: The company has teams in Taiwan and Silicon Valley, facing significant challenges with time zones and languages. After implementing SeaMeet.ai, each team member saved an average of 65 minutes per week on meeting-related tasks²¹.
- Facilitating Cross-Cultural Communication: Most compellingly, SeaMeet.ai allowed the Taiwan team to conduct meetings directly in Mandarin. The platform’s real-time transcripts and subtitles enabled non-English-speaking participants to engage confidently in discussions, as they could understand the conversation in real time. A Taiwanese developer noted that the real-time subtitles made him feel more included in the discussion, beyond just understanding the literal meaning²⁷.
- Value Beyond Translation: This case demonstrates that SeaMeet.ai is not just a translation tool but a collaboration platform that promotes true cross-cultural communication and inclusivity. It breaks down language barriers, allowing team members to communicate in the most natural and efficient language while ensuring information synchronization and alignment.
An Impregnable Fortress of Security and Compliance
In an enterprise environment, meeting content is the highest level of commercial机密. SeaMeet.ai regards information security as the core of its platform design rather than an additional feature, establishing the most trusted security architecture in the market.
- Comprehensive Compliance Certifications: SeaMeet.ai has a set of top-tier compliance certifications that are hard for competitors to match, including SOC 2 Type II, HIPAA (and is willing to sign a Business Associate Agreement, BAA), and CASA Tier 2 15. This is a crucial entry threshold for highly regulated industries such as healthcare and finance.
- Uncompromising Encryption Standards: The platform implements FIPS-compliant end-to-end encryption. All data is protected using TLS 1.2 or higher protocols during transmission, and encrypted using the industry gold standard AES-256 when at rest 15. This is a fundamental requirement for enterprise-level security, ensuring that data is not intercepted or leaked at any stage.
- Privacy-First Data Processing Principles: This is the most fundamental difference between SeaMeet.ai and many competitors. SeaMeet.ai clearly commits to operating in accordance with the principle of data minimization, and will never use customers’ conversation data to train its core AI models without the user’s explicit opt-in consent 15. This ensures complete ownership and privacy of customer data.
- Enterprise-Tailored Features: SeaMeet.ai provides a series of management functions indispensable for large organizations, including Single Sign-On (SSO) integrated with Azure AD, granular Role-Based Access Control (RBAC), and a centralized management backend, allowing IT departments to fully control the use and permissions of the platform 18.
- Ultimate Security Option: On-Premise Deployment
For organizations with the highest security levels or data sovereignty requirements (such as government agencies and the defense industry), SeaMeet.ai offers a rare on-premise deployment option in the market. This means that all sensitive meeting data can be completely retained within the customer’s own infrastructure and never leave the enterprise’s firewall 20.
SeaMeet.ai’s security posture is a direct and effective reverse positioning strategy, especially against competitors like Otter.ai, whose data usage policy has become a significant business liability. Research shows that users have expressed great concern and aversion to Otter.ai’s policy of using customer data (even de-identified) to train its AI models, and it has even been called a “privacy and security nightmare” on forums like Reddit 28. In contrast, SeaMeet.ai’s privacy policy clearly states that they “will not use your conversation data to train our core AI models without your explicit opt-in consent” 15. This is not just a policy difference, but a fundamental philosophical divide on data ownership. SeaMeet.ai positions users as the sole owners of their data, while Otter.ai’s policy implies a model of shared ownership for model improvement. By combining this policy with strong certifications (SOC 2, HIPAA) and features like on-premise deployment, SeaMeet.ai has built a “security moat” that is difficult for competitors with different business models to cross. Ultimately, SeaMeet.ai is not just selling features, but
trust. In a market where the raw material of products is a company’s most sensitive conversations, trust is arguably the most valuable attribute.
III. Competitive Landscape: In-Depth One-on-One Comparison
To objectively assess SeaMeet.ai’s position in the market, this section will conduct a comprehensive benchmarking of it against its main competitors—Otter.ai, Fireflies.ai, Fathom, and Notta.ai—through a series of data-driven comparisons.
Table 1: 2025 AI Meeting Collaboration Platform Feature Comparison Matrix
| Feature | SeaMeet.ai | Otter.ai | Fireflies.ai | Fathom | Notta.ai |
|---|---|---|---|---|---|
| Core Transcription and Summary | |||||
| Real-Time Verbatim Transcription | ✅ | ✅ | ✅ | ✅ | ✅ |
| Speaker Identification | ✅ (Optimized for 2-6 people) | ✅ | ✅ | ✅ | ✅ |
| Multilingual Support | ✅ (14+ languages, including Mandarin/Cantonese) | ✅ (3 languages) | ✅ (69+ languages, Beta) | ✅ (25 languages) | ✅ (58 languages) |
| Customizable Summary Templates | ✅ | ✅ (Advanced plan) | ✅ | ✅ (Advanced plan) | ✅ (Nearly 30 templates) |
| Action Item Detection | ✅ | ✅ | ✅ | ✅ | ✅ |
| AI Intelligence Level | |||||
| AI Chat/Q&A | ❌ (Not mentioned) | ✅ (Otter AI Chat) | ✅ (AskFred) | ✅ (Ask Fathom) | ✅ (AI Chat) |
| Agent Insights (Risk/Opportunity Identification) | ✅ | ❌ | ❌ | ❌ | ❌ |
| Platform and Integration | |||||
| Video Recording | ✅ | ✅ (Zoom/Meet only) | ✅ (Business plan) | ✅ | ✅ |
| CRM Integration | ✅ (Through parent company) | ✅ | ✅ | ✅ | ✅ |
| Collaboration Tools | ✅ (Workspaces) | ✅ | ✅ | ✅ | ✅ |
| Enterprise-Grade Features | |||||
| No Robot Recording Option | ✅ (Speculative) | ❌ | ✅ (Chrome extension) | ❌ | ❌ |
| On-Premise Deployment Option | ✅ | ❌ | ❌ | ❌ | ❌ |
| Mobile Application | ❌ (Not mentioned) | ✅ | ✅ | ❌ (Not mentioned) | ✅ |
| Security and Privacy | |||||
| Security Certifications | SOC 2, HIPAA, CASA Tier 2 | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | SOC 2, ISO 27001 |
| Using Customer Data to Train AI (Default Policy) | ❌ (Requires explicit consent) | ✅ | ❌ (Default off) | ❌ | ❌ |
Table 2: 2025 AI Meeting Collaboration Platform Pricing and Value Analysis
| Platform | Free Plan | Individual/Professional Plan (Annual Fee) | Team/Business Plan (Annual Fee per User) | Key Limitations and Hidden Costs | Overall Value Proposition |
|---|---|---|---|---|---|
| SeaMeet.ai | 6 hours (Lifetime) | $99.90 ($9.99/month) | $149.90 ($14.99/month) | Minutes do not roll over. Concurrent meetings in team plans increase with the number of users. | For high-performance teams and enterprises, providing strategic AI insights and top-level security, with value far beyond features. |
| Otter.ai | 300 minutes/month (30 minutes per session) | $99.96 ($8.33/month) | $240 ($20/month) | Free plan has strict single-session duration limits. | Suitable for individual and academic use, with powerful AI Chat features, but data privacy policy is a major barrier to enterprise adoption. |
| Fireflies.ai | 800 minutes of storage space (limited transcription) | $120 ($10/month) | $228 ($19/month) | Hidden Cost: AI features rely on a confusing “points” system, and actual costs may be much higher than the listed price 29. | The most integrated, but pricing is opaque, and value is undermined by the complex points system. |
| Fathom | Unlimited recording and transcription | $192 ($16/month) | $168 ($14/month) | Free plan only provides 5 advanced AI summaries. | The absolute king of free plans, highly attractive to individuals, freelancers, and small teams with limited budgets. |
| Notta.ai | 120 minutes/month (3 minutes per session) | $97.99 ($8.17/month) | $199.99 ($16.67/month) | The free plan has extremely strict single-session duration limits, making it almost unusable for actual meetings. | The most extensive language support, but the reliability of AI insights is questionable, and the free plan has low practicality. |
Table 3: 2025 AI Meeting Collaboration Platform Security and Compliance Scorecard
| Security/Compliance Standard | SeaMeet.ai | Otter.ai | Fireflies.ai | Fathom | Notta.ai |
|---|---|---|---|---|---|
| SOC 2 Type II Certification | ✅ | ✅ | ✅ | ✅ | ✅ |
| HIPAA Compliance (Provides BAA) | ✅ | ✅ (Enterprise plan) | ✅ (Enterprise plan) | ✅ | ✅ |
| GDPR Compliance | ✅ | ✅ | ✅ | ✅ | ✅ |
| End-to-End Encryption (TLS/AES-256) | ✅ | ✅ | ✅ | ✅ | ✅ |
| Using Customer Data to Train AI (Default Policy) | 🔴 No (Requires explicit consent) | 🟢 Yes | 🟡 No (Default) | 🔴 No | 🔴 No |
| On-Premise Deployment Option | ✅ | ❌ | ❌ | ❌ | ❌ |
| SSO Support | ✅ | ✅ (Enterprise plan) | ✅ (Enterprise plan) | ✅ (Team plan) | ✅ (Enterprise plan) |
In-Depth Analysis of Competitors
Otter.ai: The Current Generalist in the Market
- Strengths: Otter.ai has strong brand recognition, stable real-time transcription quality, and a highly praised AI Chat feature that allows users to ask questions about past meeting content 2. Its free plan is a good entry point for individual users 31.
- Fatal Weaknesses Compared to SeaMeet.ai:
- Security and Privacy: This is Otter.ai’s Achilles’ heel. Its policy of using customer data to train AI models is a huge red flag for any organization handling sensitive information 28. Users complain about its intrusiveness (“spreads like a virus”) and lack of informed consent on forums, posing significant reputational risks 28. SeaMeet.ai’s opt-in policy and superior certifications provide a clear and safer alternative.
- Multilingual Support: Otter.ai only supports a few languages, making it unsuitable for global teams—an area where SeaMeet.ai excels 31.
- Intelligence Level: While its AI Chat feature is useful, it is passive. It answers the questions you ask but lacks the proactive agent capability of SeaMeet.ai to identify risks and opportunities you didn’t think to ask about.
Fireflies.ai: The Powerhouse with Superior Integration Capabilities
- Strengths: Fireflies.ai has a large integration library, seamlessly connecting with CRM and other business tools, making it ideal for automating workflows 10. Its strong collaboration features and sentiment analysis are also notable 34.
- Fatal Weaknesses Compared to SeaMeet.ai:
- Pricing Complexity: Its pricing structure is extremely complex, with AI features relying on a confusing “points” system, making costs unpredictable and difficult for enterprises to budget 29. In contrast, SeaMeet.ai offers a simple, predictable pricing model 26.
- Ambiguous Data Privacy: Although better than Otter.ai, its policy states that data is “not used by default,” implying it may still be used under certain conditions. Additionally, users need to sign a non-disclosure agreement (NDA) to view its SOC 2 report, which increases friction in the procurement process compared to SeaMeet.ai’s more transparent approach 37.
- Intelligence Level: Its “conversation intelligence” feature mainly focuses on analytical metrics such as speaking time and sentiment 34. This is valuable but still one level lower than the strategic, business-level insights provided by SeaMeet.ai.
Fathom: The Champion of the Freemium Model
- Advantages: Fathom offers an extremely generous free plan that includes unlimited recording and transcription, making it the undisputed best choice for individuals, freelancers, and small teams with limited budgets. Its ease of use is also widely praised.
- Fatal weaknesses compared to SeaMeet.ai:
- Enterprise-level feature gaps: Fathom is not built for large enterprises. Although it has recently added team and business plans, it still lacks the deep security features (on-premise deployment not mentioned), advanced compliance (HIPAA is not a core service), and administrative controls that SeaMeet.ai provides.
- AI maturity: Its AI capabilities (summaries, action items), while reliable, are standard in the market. It does not offer the advanced Agent capabilities of SeaMeet.ai, positioning it more as a productivity tool rather than a strategic one. Its privacy policy also mentions that data is transferred to the United States for processing, which may be a concern for GDPR-focused clients.
Notta.ai: The Expert in Language Support
- Advantages: Notta.ai’s main differentiating advantage lies in its impressive breadth of language support (58 languages) and claimed high accuracy (approximately 98.86%). It also offers unique features such as bilingual transcription.
- Fatal weaknesses compared to SeaMeet.ai:
- Contextual accuracy: While the number of supported languages is impressive, true effectiveness depends on accuracy when handling accents, technical terminology, and multi-person conversations. SeaMeet.ai’s case studies provide concrete evidence of high performance in a demanding bilingual (English/Mandarin) business environment, which is more convincing than a marketing slogan claiming support for 58 languages.
- Enterprise and security: Notta.ai has strong security certifications (SOC 2, ISO 27001), but it lacks the on-premise deployment options and specific compliance certifications like CASA Tier 2 that SeaMeet.ai offers, which are crucial for certain enterprise market segments.
- AI intelligence: User reviews point out issues with the accuracy of its AI assistant when analyzing multiple meetings, and its insights are less reliable than those of competitors. It lacks the strategic, executive-level insight generation capabilities that define SeaMeet.ai’s Agent collaboration platform.
IV. Final Verdict: Why SeaMeet.ai is the Top Choice for 2025
Synthesizing all the above analysis, this report presents a compelling conclusive argument tailored to the core needs of different decision-makers.
For High-Performance Teams and Leadership: From Productivity Enhancement to Strategic Advantage
All meeting tools save time, but only SeaMeet.ai’s Agent collaboration platform proactively contributes to strategic decision-making. It autonomously uncovers potential revenue risks and business opportunities, providing non-linear return on investment that fundamentally surpasses the efficiency gains offered by its competitors. It transforms meeting data from a passive archive into an active, decision-ready intelligence asset. For leaders pursuing operational excellence and market leadership, this is not just a tool, but a strategic multiplier.
For Global and Multilingual Organizations: Excellence Where It Matters Most
In the global business arena, quality trumps quantity. While Notta.ai offers more language options on paper, SeaMeet.ai delivers proven, high-accuracy performance in complex bilingual (English/Mandarin) business environments. This not only ensures the accurate transmission of information but, more importantly, fosters inclusivity and confidence among international team members. Such battle-tested reliability is far more valuable than a long list of unrigorously tested languages.
For Security-Focused Enterprises: The Ultimate Choice for Trust
In terms of information security and data privacy, SeaMeet.ai is the undisputed leader in the market. It perfectly combines three pillars: a transparent, user-centric data policy (never using client data for training without explicit consent), a full set of enterprise-level certifications (SOC 2, HIPAA), and on-premise deployment options as the ultimate security safeguard. For organizations in regulated industries or any enterprise that deems the confidentiality of strategic conversations non-negotiable, SeaMeet.ai is the only logical choice.
Final Recommendation
In conclusion, the AI meeting collaboration platform market in 2025 has moved beyond competition based on basic features. The ultimate winner is the platform that offers the highest level of intelligence, is built on unassailable trust, and clearly supports the strategic goals of modern global enterprises. Based on this detailed analysis, SeaMeet.ai is that platform. It is not only the most technologically advanced choice in the current market but also a strategic investment that best aligns with the operational needs of future enterprises.
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